Frequently asked questions

Do you have questions?
Here are the answers to our frequently asked questions. 

You can choose to include or exclude flights from your package but once you arrive at the InterContinental Fiji Golf Resort & Spa you're in our hands so we're looking after your meals, accommodation, inspiration and entertainment. If you've booked a flight-inclusive package, we'll sort your transfers to and from the airport too!

We'll take care of dinner on the 12th, breakfast, lunch and dinner daily from 13th-15th, breakfast on the 16th. The only thing you’ll have to pay for is your drinks tab and any other incidentals you charge to your room. You'll also have to cover your own meals on any extra days if you decide to add a few days before/after the retreat.

If you have any dietary requirements, please advise us prior to departure so we can ensure these are catered for at the hotel. 

Alcohol is not included in your package.

We have three accommodation options:

Single (1 x King bed)
Twin-share with a friend (2 x Twin beds)
Twin-share with a partner (1 x King bed)

A Single package will give you a room to yourself, but if you're keen to share a room and save some money you can choose to share with a friend by choosing the Twin-share option. Or, if you're a couple attending the event together, you can share a bed with the Twin-share option.

You can also choose to bring your partner even if they're not attending the event. In this case, you should choose a Single package and they can share your bed (at an additional cost). Partner packages include breakfast and lunch only. 

Please note that we don't offer the option of pairing up single attendees who are looking to share a room. If you'd like to save some money by sharing a room we'd recommend asking a friend to join you.

If you're in Brisbane, Melbourne or Sydney, we recommend you choose the flight-inclusive package (it'll be cheaper for you). If you're in another city it may be better to choose the flight-exclusive package and pay separately for your own flights if there is a direct flight available from your city to Fiji (Nadi Airport).

If there isn't a direct flight, it may be better to choose the flight-inclusive package and get yourself to either Brisbane, Melbourne or Sydney so we can take care of you from there.

Hotel transfers are not included in flight-exclusive packages. We can arrange a quote for hotel transfers at your request.

Many of our attendees like to make the most of their time in Fiji and choose to stay an extra day or two in Fiji before and/or after the event. To make this easy for you, you'll have the option to add extra days to your booking after you've paid your deposit. Our travel concierges are happy to help you with your pre/post-stay.

Yes! One of the best things about Nurture 360 is that the speakers aren’t just on stage delivering a keynote. They're real people who love a good chat and a brainstorm as much as the next person! You'll get plenty of opportunities to get to know our speakers during the retreat.

You are more than welcome to bring your partner or kids, we wouldn't dream of setting rules here so whatever works best for you. 

There are plenty of things for your partner or kids to do while you're at the conference. And while we have optional workshops, afternoons are yours to do as you please so you can get some good quality time together. 

The best thing to do is simply register yourself first and then our travel team will be in touch to provide a quote for any additional flights and accomodation you might need for your partner/kids.

We can also help you organise nannies (Fijian nannies are the best!) for around $16 - 25 FJD per hour for a minimum of 3 hours. Nannies don't usually work past 11 pm however if there is a requirement prior arrangements can be made. 

There are also great facilities for the kids so they won't be bored! Find out about Planet Trekkers Kids Club.

After you've paid your deposit we'll be in touch to organise your travel. Please note that we have flights set aside just for us so we finalise all your travel arrangements closer to the event, which is more efficient.

We ask our attendees to complete an application because we're curating a community of like-minded people who share our nurturing values. 

It's also a great opportunity for you to share a little more about yourself and check if the Nurture 360 community is right for you. 

The online application form only takes 4 minutes to complete and you'll be notified within 48 hours if your application is successful. 

If you'd like to upgrade your flights or your hotel room please let us know on the registration form at time of booking. We will provide you with a quote and arrange this on your behalf after you have paid your deposit to confirm your place. 

If you would like to use your frequent flyer points to upgrade your flights, we can assist you with this too.

This is a business conference so yes, this should be a tax deduction for your business - please check this with your accountant first.

We are more than happy to provide a tax invoice, simply email us at [email protected] to request yours after you book.

The retreat officially opens at 7 pm on 12 November. If you're booking your own flights we recommend you make your own way to the hotel for check-in at 3 pm. Check out time is 10 am on the day of departure.  

If your application is successful we'll send you a link to secure your spot with a $750 deposit (your deposit is fully refundable for up to 7 days from date of payment). Deposit payments must be made with a credit or debit card.

Following your deposit, we'll be in touch to arrange your travel and we'll email you an invoice with the final balance. You'll have the option to pay in full by credit/debit card or bank deposit (credit card transaction fees apply). We can also arrange a payment plan for you.

Payment plans are spread over three payments due on the 20th of each month and incur an additional 5% convenience fee (credit card transaction fees apply). Final instalments on payment plans are due June 30, 2020.

We impose a surcharge on credit cards that is not greater than our cost of acceptance. The cost of a surcharge will vary between 2 - 3%, depending on the type of card that you're using.

If you cancel your booking the following charges will apply:
Deposits paid are fully refundable up until the 31st March 2020, after this time deposits are non-refundable 7 days after payment.

50% cancellation fee will apply to all bookings cancelled between 120-45 days prior to departure.

100% cancellation fee will apply to all bookings cancelled within 45 days of departure.

Depending on your reason for cancelling and provided your reasons fall within the terms of your travel insurance policy, subject to these terms and conditions you may be able to have these charges refunded. Please consult your insurer for further details.

Don't miss out!